Servicing thousands of chiropractors in all 50 states!
With insurance today, most patients are required to pay exorbitant fees, and it appears to only be getting worse, which is having a dramatic impact on patient outcomes and practice revenue. Often, it is not the total out of pocket expense that concerns the patient, but how to fit the costs into their weekly or monthly budget. HealthCare Payment Solutions enables you to break down the total cost of your patient’s care into affordable payments, made over time, which fit within the patient's budget. With your patients without insurance having a system such as ours eases their financial burdens considerably without adding extra work to your clinic or your staff.
Enhance patient outcomes, increase case acceptance, and watch practice revenue soar
How many of us have an extra $1,500 to $3,000 to spend over the next 6-8 weeks on "unexpected healthcare costs"? The answer is, not many. To stop the revolving door of patients coming in but leaving before they complete your recommended treatment plan, you must adopt a retail approach to the business of your healthcare. You must introduce your patients to meaningful financing solutions that answer their question of "how am I going to afford this care?" The problem is, as the patient's pain diminishes, their wallet pain increases, causing a fracture between you and your patient. They no longer associate a trip to your office with pain relief; rather, they consider it simply painful. You must reassure them of your commitment to their health and wellness by offering, without a credit check, the ability for them to pay for their care over time. Health Care Payment Solutions and our partners offer you real, meaningful solutions.
Numerous promotional options to offer your patients
With Health Care Payment Solutions, you control the financing options you offer patients and you control how and when you get paid. You determine the down payment requirement, plan duration or term, plan set up fee and what percentage to assess the patient for the processing fee that each patient pays. You can opt to receive payment upfront, or you can collect your money over time and build a recurring revenue stream. To view sample prefunding promotions (where you get your money upfront) and their impact on your practice and your patients, click on the following tab to be directed to one of our partners website and see the Prefunding Calculator.
We provide a Care Plan Calculator
You can create customizable care plan templates, based on your fee schedule, that will quickly and easily present your patients with an easy to read document showing the procedures you recommend, the units and the cost of each, and the total expected treatment cost. Presenting your care plan with several payment options gives your patients more opportunities to say "Yes!" to your recommended care plan.
Generate a binding payment agreement and automate patient payments
The software “Payment Accelerator” generates a customized, binding payment agreement outlining the terms of service and the patient payment obligations. The payment agreement is signed by you and your patient. It provides an explanation of the refund or cancellation policy and informs the patient that they are obligated to pay for any products or services received. The patient's payment information is safely and securely stored in the Payment Accelerator in a PCI compliant manner. We accept all major credit cards and payments from any checking or savings account and automate payments - No need to write down and remember to charge a person’s credit card and no postdated checks!
Billing and Collections Support
Our billing and administrative partner services include:
- Help desk support for staff and patients
- Processing staff and patient inquiries related to payments/balances
- Payment guidelines, policies, procedures and performance measurement tools
- Manage declined, rejected and late payments through comprehensive communications (via phone, e mail, text and letters)
Hard Collection Agency¹ Support and Integration
HPS/Partners will assist you with management of defaulted accounts. A defaulted account is any patient account which is sixty (60) days past due. Our services related to defaulted accounts include:
- Notices to patients that their account is in default
- With your approval, refer defaulted account to our integrated licensed collection agency partner or
- Transferring the account back to you for further disposition
HPS and its partners are not a licensed collection agency and cannot engage in the business of debt collection and therefore HPS/Partners activities respecting Defaulted Accounts may be limited by applicable law.